Privacy Policy
Quick Sprout is committed to safeguarding your privacy. Contact us at privacy@quicksprout.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Table of Contents
- Definitions used in this Policy
- Data protection principles we follow
- What rights do you have regarding your Personal Data
- What Personal Data we gather about you
- How we use your Personal Data
- Who else has access to your Personal Data
- How we secure your data
- Information about data breach
- Information about data retention
- Information about cookies
- Notice of California Consumer Privacy Act
- Notice to European Union Users
- How to unsubscribe or opt-out
- Information about links to other websites
- Contact information
- Changes to this Privacy Policy
Definitions
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Quick Sprout, LLC
Data Protection Principles
We commit to adhering to the following data protection principles:
- Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than needed.
- We will do our best to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
- Right to information – meaning you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
- Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
- Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
Data we gather
Information you have provided us with
Quick Sprout may obtain the following types of information from you or concerning your computer or device (“Information”), which may include information that can be used to identify you as specified below (“Personally Identifiable Information”):
- Name
- Email Address
- Mailing Address
- Telephone Number(s)
- Credit Card Information
- Blog or Website URL
- Social Networking Handle or Username
- Photo
- Demographic Information (e.g., age, gender, interests, and preferences)
- Professional Title
- Company
- Industry
- Activities or Content Viewed on Quick Sprout
- Information Collected Automatically
- Information Received from Third Parties
In certain cases, we may request that you provide some of the Information identified above in order to obtain specific products or services (such as registering for a Quick Sprout Traffic System or logging in to download Quick Sprout reports). If you choose not to provide the Information we request, you may still use Quick Sprout, but you may be unable to access certain features or services.
When you register to receive any products or services from Quick Sprout or provide information to Quick Sprout in any other manner, you agree to provide only true, accurate, current and complete information.
Information automatically collected about you
Quick Sprout may automatically receive and log certain types of information when you visit or interact with our websites, services, mobile applications or other products, including:
- Browser Information
- Operating System Information
- Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
- IP Address
- Internet Service Provider
- Content Viewed
- Geographic Location
- Connection Speed
- Time of Visit
- Referring Site, Application, or Service
- Registration Time
Information from our partners
If you choose to use any third party website or service that is integrated with Quick Sprout, including a third party social networking or blogging site, such as LinkedIn, Facebook, Twitter or WordPress (“Third Party Websites”) – or if you use any Quick Sprout application provided through any Third Party Website – we may receive Information, including Personally Identifying Information, from such Third Party Websites, including, but not limited to:
- Name
- Nickname or Username
- Photo or Graphic Avatar
- Unique Third Party Website Identifier (e.g., Facebook User ID)
- Biographical or Demographic Information (e.g. professional title, gender, college attended, etc.)
- Likes and Interests
- Contacts/Friends/Associations
- Any Information That Is Publicly Available on Third Party Websites
For example, Quick Sprout may offer the ability to use certain Third Party Websites to facilitate your registration on Quick Sprout. We may also use information about your profile and connections on Third Party Websites to allow you to share or connect with your friends and contacts on Quick Sprout or to personalize your experience. In addition, Quick Sprout offers “plugins” and “widgets” from various Third Party Websites that allow you to share Quick Sprout content off of our service, as discussed in “Disclosure of Information to Third Parties”.
Your decision to use, or share with, a Third Party Website when accessing or using Quick Sprout products and services is completely voluntary. Quick Sprout is not responsible for compliance with the policies or practices of any Third Party Website. You should ensure that you are comfortable with the information such Third Party Websites may make available to Quick Sprout by reviewing those Websites’ privacy policies and service terms, and by modifying your privacy settings and preferences on those Services.
Any information we receive from Third Party Websites will be governed by this Privacy Policy.
Publicly available information
We might gather information about you that is publicly available.
How we use your Personal Data
We use your Personal Data in order to:
- Provide Quick Sprout products and services
- Fulfill your requests
- Improve our products and services
- Personalize and tailor your experience on Quick Sprout
- Operate our business
- Understand how users are engaging with Quick Sprout
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
- To identify you for communication purposes
- To provide you a service or to send/offer you a product
- To communicate either for sales or invoicing
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
- To send you personalized offers (from us and/or our carefully selected partners);
- To administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
- To conduct questionnaires concerning client satisfaction;
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behavior to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
- To send you newsletters and campaign offers (from us and/or our carefully selected partners);
- For other purposes we have asked your consent for;
We Process your Personal Data in order to fulfill obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymize Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
- The link between purposes, context and nature of Personal Data is suitable for further Processing;
- The further Processing would not harm your interests and
- There would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not sell, trade, or otherwise transfer your personal data to outside parties except as needed to perform the agreed upon services, fulfill legal requirements, or sell our business.
We may share your information with third-party vendors or independent contractors and freelancers who perform services on our behalf. This covers activities such as payment processing, data analysis, email delivery, hosting services, customer service, and anything else required to fulfill our services.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
Our processing partners:
Connected third parties:
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
How we secure your data
We implement appropriate measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no website is entirely secure. You acknowledge this when providing us with your information.
We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks. Stored data is encrypted when possible.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
Data breach notification
In the unfortunate event of a data breach, where there is unauthorized access, disclosure, or loss of personal data, Quick Sprout is committed to promptly notifying affected individuals and relevant authorities in accordance with applicable laws and regulations. We take the security of personal data seriously and have implemented robust measures to prevent and mitigate data breaches. Our response to a data breach includes conducting a thorough investigation, taking appropriate steps to contain and remediate the breach, and providing necessary support to affected individuals. Rest assured, we prioritize transparency and accountability in our response to data breaches to safeguard the privacy and security of your information.
Data retention information
Personal data will only be retained for as long as necessary to fulfill the purposes outlined in the privacy policy or as required by applicable laws and regulations.
The retention period for different categories of personal data will be determined based on the purpose of processing, legal requirements, and business needs.
Personal data will be retained only if there is a legitimate business need, legal obligation, or consent from the data subject.
The following factors will be considered when determining the retention period:
- The nature and sensitivity of the personal data.
- The potential risk of harm to individuals if the data is retained.
- The purposes for which the data was collected.
- The legal and regulatory requirements applicable to the data.
A regular review of stored personal data will be conducted to ensure compliance with the retention policy. At the end of the retention period or when personal data is no longer necessary for the purpose for which it was collected, it will be securely disposed of using appropriate methods to prevent unauthorized access or disclosure.
Children
We do not intend to collect or knowingly collect information from children. We do not target children with our services. If you believe we have personal data about a child under 16, please notify us at privacy@quicksprout.com.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users’ movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
We use cookies for the following purposes:
- Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
- Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
- Analytics cookies – these cookies are used to track the use and performance of our website and services
- Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organization.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information and imposes obligations on businesses that collect, process, and share personal information. Under CCPA, consumers have the following rights:
Right to Know: California residents have the right to know about the personal information collected by a business, including how it is used and shared. This includes the categories of personal information collected, the sources from which it is collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
Right to Delete: Consumers have the right to request the deletion of personal information collected from them, subject to certain exceptions. Businesses must comply with verifiable consumer requests to delete personal information, unless retention of the information is necessary for the business or legal purposes.
Right to Opt-Out: California residents have the right to opt-out of the sale or sharing of their personal information to third parties for monetary or other valuable consideration. Businesses must provide consumers with a clear and conspicuous opt-out option on their websites or mobile applications.
Right to Non-Discrimination: Consumers have the right to non-discrimination for exercising their CCPA rights. Businesses are prohibited from discriminating against consumers who exercise their CCPA rights, including by denying goods or services, charging different prices, or providing a different level or quality of goods or services.
Quick Sprout is committed to complying with CCPA requirements and respecting the privacy rights of California residents. We have implemented processes to facilitate consumers’ exercise of their CCPA rights, including mechanisms for submitting requests to know, delete, and opt-out of the sale of personal information. We do not engage in discriminatory practices against consumers who exercise their CCPA rights.
Notice to European Union Users
Quick Sprout’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.
Unsubscribe or opt-out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to privacy@quicksprout.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Quick Sprout will continue to adhere to this Policy with respect to any personal information previously collected.
Links to other websites
Our website does contain links to affiliates and other websites. Quick Sprout does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies only and solely to the information collected by our website.
Contact Information
13337 South St. #269
Cerritos, CA 90703
Changes to this Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting updates on this page. You are advised to review this privacy policy periodically for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Last modification was made 2024-June-6.